Pam Bazzell is the owner of Integrity Mortgage and has served as a Residential Mortgage Loan Originator for over 25 years. Her experience and knowledge of the various loan programs allow her to design the right product for each of her clients. At the same time, her gift for making the complex simple enables her to explain each step of the process in a manner that is clear and easy to understand.
“I love helping my clients achieve their goals,” Pam says. “Our motto is ‘Making Home Buying Dreams Come True,’ and we really mean that. “When my clients are ready to buy a home, I want to make it the best and easiest experience possible.”
To ensure that level of service, Pam personally guides her clients through every step of the process. One distinguishing quality of Integrity Mortgage is that loan officers handle their clients’ loans from start to finish, so they are always available to answer questions or address concerns. “We meet clients where their needs are,” says Pam.
Pam currently originates between $3 and $4 million in loans each month, generated almost exclusively by referrals from past clients, who appreciate the individual attention she gives to each loan transaction.
When not assisting clients, Pam is an avid golfer and enjoys spending time with her eight grandchildren.
Keith Bazzell
NMLS #305336
Keith Bazzell builds his business on trust. His clients trust him to make sure they know exactly what to expect throughout the loan process and to be by their side every step of the way.
“I want my clients to know that they’re taken care of,” Keith says. “That means being attentive, trustworthy, and always delivering exactly what I’ve promised.”
The trust Keith’s clients have in him is exemplified by the glowing testimonials he receives from clients such as Tracy and Sebastian Montgomery: “Keith, thank you so much for teaching us all about the mortgage process. We appreciate all of your time and assistance with buying our first home.”
Julie, Shawn, and Gracen Kahler were similarly impressed saying, “Keith, thank you so much for all your help in financing our new home. You made it so easy and stress-free.”
For Keith the loan business is a family affair. His family has been involved for more than 35 years, and he personally entered the business in May of 2000 after receiving his bachelor’s degree in business management finance from East Texas Baptist University.
Keith and his wife, Randi, have four children. In his free time, Keith enjoys hunting, fishing and coaching baseball.
John Bazzell has been in the mortgage industry for 25 years. After earning a degree in Business Administration at Point Loma Nazarene University, he brought an educational and Christian approach to mortgage lending. By the time his clients finish meeting with him, they understand the home-buying process — not just the lending side. If they are well-informed, John feels he has done his job. Service is the key, and a network of referrals drives his business. That is the only way he would have it. Relationships, and knowing he has provided the best service possible, matter more than “selling” a client.
Jason Cooley is a 20 year veteran of the mortgage business and continues to enjoy building relationships with his clients on a day in, day out basis. He is dedicated to excellent communication and customer service, and enjoys sharing a wealth of knowledge with his clients as he personally customizes a mortgage that will best fit their needs. Buying a home is one of the most exciting times in your life and Jason enjoys listening to his client’s needs and goals and then educating them on their mortgage options.
From the pre-approval process to the closing table, Jason’s goal is to walk beside his clients every step of the way. “I want my clients to feel comfortable through the home buying process and feel they can ask me anything,” Jason says. He is able to accomplish this through his many years of experience in advising clients with regards to their home buying needs.
Jason holds a bachelor’s degree in business management from East Texas Baptist University where he played basketball for the Tigers and learned the value of leadership and working together as a team. There he met his beautiful wife Chrisy of 22 years. Jason and Chrisy have 3 boys, Austin, Drew, and Alex. His commitment to his business is only exceeded by his commitment to his family.
Taylor B says: “What can I say… Jason Cooley and his team at Integrity are amazing! They truly care about their customers and go above and beyond. Tawana, their loan processor is of the best. AND they love their veterans! They take care of them and their families. From the bottom of our hearts, we thank you guys for everything!
Lacy H. had this to say: “Jason, You have been amazing during this whole process. Most people I know who have purchased homes say the mortgage part was a nightmare. I am happy to report things were quite the opposite for me.”
Likewise, Ron and Melynda said: “Integrity Mortgage is fortunate to have Jason Cooley as an employee; because of him we will definitely recommend your company when anyone asks us if we know a mortgage company that offers quality service.”
For Senior Loan Officer Dennis Gary, providing superior customer service is both a calling and a joy. “I feel so honored and privileged to be able to serve my clients by taking the stress and tension out of the mortgage process,” says Dennis.
Dennis received his Bachelor’s degree in finance from the University of North Texas and a Master’s in theology from Dallas Theological Seminary. After having been a successful entrepreneur for 30 years, he become a Residential Mortgage Loan Officer in 2002; this enabled him to use his financial training to help his clients make wise decisions about one of their most important purchases.
In February of 2006, Dennis joined Integrity Mortgage, where he found a perfect fit with a family-owned Christian company that puts its customers first. At Integrity Mortgage, he has the independence to select the right loan to fit his clients’ needs, offer unbelievable rates, and keeping them well informed throughout the process. “I strive to exceed my clients’ expectations with customer service that is unmatched,” Dennis says. “That means being available for them on weekends, after 6 p.m., on holidays, or whenever they need me. I take care of my clients from start to finish and close their loans ON TIME.”
Dennis is married to Dianne and they have three children and six grandsons. They attend Lakepointe Church in Rockwall, where Dennis co-teaches an adult Life Group. His hobbies include racquetball, traveling, and spending time with their kids and grandsons.
Chase Pinkston
NMLS #305338
Chase is a native Texan with 20 years of experience in the mortgage industry. He has a passion for shepherding his clients thru the home buying process from planning, thru acquisition and closing. He loves working with first-time home buyers. Chase works closely with his clients to maximize their opportunities while minimizing stress.
His team strives to remove uncertainty and intimidation from the mortgage process. They understand the significance of a home purchase. We strive to simplify the process, explain all options and communicate from start to finish. They will go the extra mile for clients to ensure that their real estate purchase is a surprise and pain-free process.
Chase works regularly with first-time home buyers, growing families, empty nesters, veterans, and retirees. His knowledge of the North Texas real estate markets gives his clients an edge in competitive markets. Let Chase and his team help you navigate your next home purchase. His team will get you to closing on time and on budget.
Randy Huntress
NMLS #1052681
Randy joined the Integrity Mortgage team with a proven track record of developing client relationships and managing a variety of business and financial transactions. Coming from the telecom industry, Randy managed millions of dollars in revenue and complex technical requirements, traveled extensively to meet with clients and annually increased his sales targets to meet company objectives. “I’m excited to now work for Integrity Mortgage Corp., having lived in Lake Highlands for the last 15+ years; working with friends and neighbors locally is very gratifying.”
Randy’s mother was a real estate broker in Park City, Utah and growing up in the industry gives him a perspective on the business where he can relate to both the buyers and the agents he works with. “My main goal is to help homebuyers determine the right loan that meets their need, secure a competitive rate and deliver excellent service to all involved in the loan process. It’s important to me to work hard to make this as smooth a transaction as I can. My mom took calls any time, so I learned early on to appreciate when someone calls me, day or night, I am happy to take that call.”
Sean H. recently closed a loan with Randy and said: “Working with Randy was fast and easy, thanks again for your help on my loan!”
A graduate of the University of Utah, Randy loves the outdoors, skiing and golf. He’s married with three kids, which keeps him active in church, Boy Scouts, sports and the community.
Chad Milner values customer service and relationships. His commitment to a personalized home buying experience is derived from his desire to serve others.
“I want my clients to know their peace of mind is a priority throughout the entire process.” He also says, “This is an exciting time in their lives and they need to feel comfortable and know I am someone they can trust to help set them up for financial success.”
Chad holds a Bachelor’s Degree in Business Management from the University of Texas at Tyler. His career in customer service related industries have taught him to look at things from the client perspective and build a product that suits their personal needs and long term goals. Throughout the loan process Chad is always available to answer any questions they may have. Chad commits himself to being available seven days a week to help the client when it is convenient for them. He attends every closing to ensure the loan process is complete, accurate, and show his appreciation for every client.
This personal touch is exemplified in a testimonial given by Calley Conner, “Chad and the people at Integrity Mortgage have worked hard to not only get our family approved for a loan, but to educate us about the different options to help us find the mortgage which best fit our family.”
Chad and his wife, Christianne, have 3 children, and in his free time he enjoys playing golf and spending time with his family.
Brandon Hern
NMLS #1339185
With Brandon you and your family are more than just a number or transaction. Brandon takes the time to listen and understand your priorities and long term goals – your needs always come first. Throughout the loan process, he educates and empowers his customers with multiple options and loan programs. Brandon does all the work on the front end, making the process easier for his clients.
From approval through closing, Brandon communicates with everyone involved and the real estate agent is never in the dark. He takes full ownership of your entire experience and will never pass off your loan to others to finish. As a former US Army Infantry Officer and senior leader at a Future 100 company, Brandon lives the values expected of a servant leader and understands the complexities of our financial market.
Buying a home should be one of the most exciting times in your life. “I love helping others find great homes for their families,” Brandon says. “The best part of my job is when I run into my clients at the grocery store or during my son’s baseball game and to hear how much they love our community.” Brandon knows that trust and communication are a priority in the loan process and depends solely on your referral to generate business.
Brandon and his wife, Andrea, have two awesome boys, Ethan and Alex. When not at Ethan’s baseball game, playing tennis with Andrea, or building Legos with Alex, Brandon can be found volunteering in his community as a mentor for young children.
Brittany Wilson
NMLS #1525362
Building genuine relationships is Brittany’s first priority, and it has been all of her life.
She attributes her success in business and in life to her ability to connect with people. She constantly strives to exceed expectations in every way. In regards to business, she believes in anticipating the needs of her customers, being transparent and open, and ensuring the overall process is as easy and seamless as possible. Brittany is passionate, detail-oriented, and she prides herself in providing first- class experiences for her customers.
“My goal is to be honest and establish trust with each and every one of my customers,” Brittany says. “I love the feeling when you leave a closing and feel like you not only have a customer for life, but also a new friend.”
As a Residential Mortgage Loan Originator with Integrity Mortgage, Brittany takes joy in serving friends, family and other referrals during the exciting process of buying and refinancing homes. She prides herself in educating her customers, and she works together with them to build a loan program that meets their specific needs and goals. She is always looking for ways to build her real estate network and loves making new friends along the way!
“I enjoy continuous improvement and learning, and I am always trying to stay one step ahead so I can be the true mortgage expert for my customers. I simply strive to be knowledgeable, always do the right thing and go the extra mile.” Brittany says.
Scotty A. Lovett
NMLS #1458868
Scotty has been in the financial services industry since 2008, and is fueled by his passion to help people achieve their goals of financial freedom. He has worked in multiple aspects of a the financial services industry which has given him helpful insight into the buying/lending process.
Scotty’s team has a combined 20 years of experience. This well rounded experience translates into a top experience for the client. Scotty is able to lessen the intimidation that a new home purchase can be by going the extra mile and anticipating questions and/or needs.
He not only wants to get the client into a new home, but wants to help the clients understand what a real estate investment can mean to them. Whether, it’s a first time home, vacation home, or investment property, Scotty wants to aid and inform the buyer.
According to Scotty, building a relationship with clients is vital, and is not satisfied with just getting a deal done. He genuinely wants to help each an every client and treats them no differently than he would if he were working with his own family.
Born and raised in Midland Texas, Scotty then went on to Texas Tech University graduating with a Business degree. After college, he transplanted to the Dallas Metroplex where he started his financial career also earned a Financial Accounting Certificate from Whorton School of Business.
Scotty and his wife, Stephenie, have one child together. In his free time, he enjoys playing hockey watching his favorite teams; Texas Tech and the Dallas Stars.
Elizabeth Chevaillier
NMLS #2175125
Elizabeth has a passion for helping and teaching others. She loves building relationships with people and making sure everyone she comes in contact with feels loved and valued. This does not change when it comes to the loan process. Elizabeth will spend time getting to know you and your home buying needs. She will break down the mortgage process to make it easy for you to understand. Elizabeth is excited to come alongside you to make the home buying experience a fun and seamless one!
Elizabeth graduated from Baylor University with a degree in Secondary Education Mathematics. Outside of work Elizabeth loves spending time with her husband Forrest and their sons, Jack and Case. They love being outside, traveling and hanging out with their friends and family!
Customer Reviews: “Our experience with Integrity was fantastic. Elizabeth Chevaillier went above and beyond at every step of the way, and made a very complex home buying process very easy for us to understand. The customer service we received from the very beginning was top notch, and really distinguished Integrity from its competitors. I would highly recommend them to anyone looking to buy a home.” - Alex
“I would like to start by saying Elizabeth Chevaillier is the best mortgage loan officer! My wife and I were nervous about who to call to help us with our Mortgage loan for our first home, and the moment we spoke with Elizabeth we realized how great and knowledgeable Elizabeth was. Elizabeth's knowledge made the process very smooth and she helped explain many of the concerns we had about our loan. We never had an issue with her and she was honest from the beginning, if I had to do all of this again I would know exactly who to go to! I would give her 10 stars for her service if I could.” - Mario
“As a first time home buyer, I could not have done this without Elizabeth Chevaillier’s guidance. Elizabeth made the entire experience feel so smooth from beginning to end. What I loved most is that she was on top of everything at all times and made sure everything was done in a timely manner. She is SO patient and always made sure I understood every part of the process and documents before moving forward. She made sure I got the best rates for my home. Thank you so much Elizabeth, and Integrity Mortgage, I definitely recommend!” - Diana
Nate Bazzell
NMLS #2316141
Nate Bazzell builds his business on genuine authenticity. His clients have a clear understanding of everything taking place throughout the entire process. He strives to be the trusted advisor that walks with them fully from start to finish.
“I always want my clients to know they have been well educated, and genuine relationship has been built throughout the transaction. I believe in the “under promise, over deliver” model, and I don’t intend to ever break it!”
Nate demonstrates his dedication to his clients by clearly understanding their goals and aspirations, fully understanding what scenario best fits their family’s needs. He believes being available to his clients regardless of the time or day of the week is key to making them feel comfortable and confident. Nate values relationships with his clients and makes sure to attend all closings as to ensure they know how valued they are.
Nate values the business more than most as his family started it, and Nate has grown up with aspirations to follow in the footsteps of those before him. His family has been involved for over 35 years, and he entered the business personally in 2020.
Nate and his wife, Kaitlyn, have 2 children. In his free time, Nate enjoys all sports, traveling, and spending time with friends and family.
Ian purchased his first home at 25 years old and in that whirlwind never really understood what happened. The communication from his Loan Officer wasn’t stellar and no one took the time to explain what he and his wife were getting themselves into. It seemed like they were just a number in a long line of numbers. To which Ian decided there had to be a better way
As a Residential Mortgage Loan Officer Ian is bringing the communication and professionalism back to Mortgage and works fiercely to keep you in the loop with as to what is going on. He will always answer a call or text as soon as is humanly possible. He understands that this is more than just your home. This is the biggest investment of your lifetime. His motto is to “over communicate clarity”
Ian is equally obsessive about following Christ, the one who gives meaning to his existence, and about His family. Ian is dad to his son Charlie and Daughter Marla and has been blissfully married to his beautiful Kaitlin for many years. He still passionately plays and records music in his free time as much as possible and is teaching “little man” to play drums as well.
Shane Wilson
NMLS #1967277
Shane’s goal is to provide a world class experience to each and every client. For him, that means building relationships, being transparent, and providing an unmatched level of service from start to finish.
“Purchasing a home is likely the largest transaction someone will ever make,” Shane says. “Clients should enjoy such an exciting time in their life and should have someone working for them who can provide the attention and level of service needed for such a purchase. Communication is key and can make what seems to be a daunting process turn into a smooth and exciting experience.”
Shane is originally from the Hill Country and has been in the Dallas area for 15 years. He holds a bachelor’s degree in Marketing from Texas Tech University and has experience working in sales and finance in the luxury automotive market along with business management in the landscape services industry.
In his free time Shane likes spending time with his wife and three children. They enjoy sports, traveling, staying active and spending time with friends and family.
Daniel Anderson
NMLS #2012588
Daniel has always had a background of customer service and strives to give the client the best experience possible. Working for 24 hour fitness in the service department then coming to Integrity Mortgage in 2014 as a closer, he knows the importance of putting his clients’ needs first.
“Knowing I have the ability to make dreams come true by getting that family their first home, or a child’s first back yard to play in, makes my job not only vital, but special and fulfilling as well”, Daniel says.
He has worked with Integrity Mortgage for almost 7 years now and trained numerous people in the company giving him the knowledge and insight of the full picture of the business to insure a smooth, comfortable process. Daniel believes in treating his clients as family, and not just a number, doing so with transparency and availability.
Originally from Georgetown, TX, Daniel attended Texas A&M Commerce and graduated with a Sports and Recreation Management Degree and a minor in Health. From there he moved to the Dallas metroplex where he has loved and been ever since. Daniel lives in Richardson, TX with his wife Jorden and their wolf pack of 3 dogs, Tesla, Ella, and Clyde. He enjoys sports, fitness, the lake, anything outdoors, and DIY projects.
Paul Droogsma
NMLS #2074639
Buying a home is a major step, but sometimes it can be stressful. Having Paul on your team means you have a knowledgeable advisor to walk with you through the unknown and solve the unexpected.
“Learning about each family and understanding what is most important to them is what I look forward to when I speak with families for the first time. Every discussion is so different, but the end-goal is always the same."
It is in this personalized guidance that Paul finds enjoyment in his work. “My goal is to strategize on your behalf, helping you understand your options so you and make the best choice for you and your loved ones.”
“Our team at Integrity is what makes us special,” says Paul. “Having in-house processors, underwriters, and funding makes the process SEAMLESS for our buyers and real estate partners. But you still get the personal touch that comes with working with a family-owned business, because that is what we are.
Paul enjoys spending time with his wife, Natalie, and their 3 kids, whether it’s going on a hike, riding bikes, playing golf or just enjoying a family movie night. He has personal aspirations to improve his golf game, which he admits is a journey that will never end.
Jacob Spoerl
NMLS #2580125
Developing relationships is the reason why Jake has come to Integrity Mortgage. Jake has been a Math teacher and coach over the last 21 years. “When looking for the right fit, you look for a company and co-workers with the same values, and that is what makes Integrity Mortgage what it is”, he says. Jake has not only been a client of Integrity but is now an employee.
“I have been helping and teaching people my entire career and now I want to put the same passion and energy into a family purchasing their new home”.
Jake is from Mesquite, TX where he attended North Mesquite HS. He graduated from Tarleton State with a degree in Engineering Technology. He always had a passion to coach HS Football in Texas and for the last 21 years that has been his calling. Jake has decided to make a move and use some of his college education.
Jake and his wife, Ashley, have 3 daughters. In his free time, he enjoys hunting, fishing, and watching his kids in the various activities they are involved in.
Morgan James
NMLS #2110806
With years of experience in customer service, Morgan is confident she can make the home buying process one to remember for you and your family. As a Residential Mortgage Loan Originator, Morgan brings comfort and security knowing you will be taken care of. Buying a house is a lot of work, and a lot of stress at times. “Let’s do this together, I want to be a part of this memory with you,” Morgan says.
Morgan enjoys getting to know you and understanding what your needs are. “Taking time to get to learn about you and what your final outcome helps this process play out smoothly,” says Morgan. Communication and time are everything- I understand schedules are busy, and I want nothing more than to reach your goal with you in a timely manner.
Morgan is from Lubbock, where she graduated from Texas Tech University with a degree in Marketing from the Rawls College of Business. Soon after, she to Dallas where she lives with her husband Philip and their two dogs Gracie and Dak. In her free time, Morgan enjoys being outdoors running or hanging out with friends and family.
Jennifer Staton
NMLS #595794
With Jennifer you and your family are more than just a number or transaction. Jennifer takes the time to listen and understand your priorities and long-term goals – your needs always come first. Throughout the loan process, she educates and empowers her customers with multiple options and loan programs. Jennifer does all the work on the front end, making the process easier for her clients. From approval through closing, Jennifer communicates with everyone involved and the real estate agent or borrower is never in the dark. She takes full ownership of your entire experience and will never pass off your loan to others to finish. Jennifer lives the values expected of a servant leader and understands the complexities of our financial market. Buying a home should be one of the most exciting times in your life. “I love helping others find great homes for their families,” As a Residential Mortgage Loan Originator with Integrity Mortgage, Jennifer takes joy in serving friends, family and other referrals during the exciting process of buying and refinancing homes.
Kye partners with clients from first conversation through closing with a focus on timely, accurate work.
