Our process
A modern file with a traditional relationship behind it.
You get a current digital mortgage — application, documents, and updates in one place — with an Integrity Mortgage loan officer who owns the transaction from first click to close.
01
Meet your loan officer
Every file starts with a person. You choose an Integrity Mortgage loan officer and they stay with you — not a call center, not a rotating person you never met.
02
Start a digital application
Purchase or refinance, the application takes minutes, not an afternoon. Save your progress, come back on your phone, and pick up where you left off. Your loan officer sees the file as soon as you start.
03
One secure place for documents
A private client portal gives you a checklist of exactly what we need. Upload from your phone, or connect accounts so asset statements pull in without the scavenger hunt. Tasks update as items clear.
04
Updates that find you
You always know where the file stands. Milestone texts and emails go to you — and to your realtor — so nobody is left guessing between application and clear-to-close.
05
Letters when the offer needs them
Pre-approval letters and rate scenarios are ready when your realtor is writing. They can pull a current letter without waiting on a voicemail. We still sit down with you so you understand the loan before you commit.
For realtors
Your partner has a portal too.
Realtors working with Integrity Mortgage can check status, run scenarios, and download a current pre-approval letter without waiting on us to pick up. Same team concept as always — now with a file they can actually see.
For you
We still explain the loan.
Digital does not mean distant. Before you lock a product, your loan officer walks through why it is the right fit — timing, costs, and what closing day will feel like. Under-promise. Over-deliver.
Select a loan officer“I was worried the process was going to be exhausting with all the new regulations. It was much easier than I could have imagined. They only involved me where I was needed, and always kept me up to speed on where the deal stood.”